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Box

Connect Box and your assistant can find, read, and summarize your files — search folders and files, open documents and previews, and pull comments, metadata, and collaboration details — so anything in your Box account becomes usable context without you digging for it.

The connection is read-only. Your assistant can search and read what’s in Box; it doesn’t create, edit, move, or delete files there.

What’s included

With Box connected, your assistant can:

  • Search files and folders — by name, keyword, or metadata
  • Browse folder contents — list what’s inside any folder
  • Read file content — open and read documents to answer questions or summarize
  • Read file and folder details — size, owner, dates, and other properties
  • Read comments — see the discussion on a file
  • See collaborations — who a file or folder is shared with
  • Read metadata — inspect metadata templates and the values on a file
  • Preview files — pull a file preview or a specific preview page

Connecting Box

  1. Go to Integrations
  2. Find Box and click Connect
  3. Authorize Town in Box (sign in when prompted)
  4. Return to Town

Town connects through Box’s official MCP server (mcp.box.com) using Box’s sign-in — no API keys or setup. Your assistant is limited to the files and folders your Box account can already access, and you can revoke access anytime from Box settings.

What your assistant can do

CapabilityWhat it doesMakes changes?
Search foldersFind folders by nameNo
Search filesFind files by keyword or metadataNo
List folder contentsSee what’s inside a folderNo
Read file contentOpen and read a fileNo
Get file/folder detailsRead properties like size, owner, and datesNo
Read commentsRead the comments on a fileNo
List collaborationsSee who a file or folder is shared withNo
Read metadataInspect metadata templates and file metadataNo
Preview a filePull a file preview or preview pageNo
List tasksSee tasks attached to a fileNo

Box is a read-only connection — every capability reads from Box, and nothing your assistant does changes your files.

Use cases

Find the right file fast

Stop hunting through folders:

  • “Find the signed MSA for Acme in Box”
  • “What’s in the Q3 board folder?”
  • Search by keyword or metadata when you don’t remember the file name

Read and summarize

Turn a document into an answer:

  • “Summarize the vendor contract in Box”
  • Pull the key terms from a file without opening it
  • Answer a question from a report stored in Box

Bring Box into your other work

Fold file context into everything else:

  • Add the relevant Box document to a meeting brief
  • Combine a Box file with your email and calendar in one request
  • Check who a folder is shared with before you send a link

Example routine

A routine that answers questions from your Box files:

When I ask about a document:
1. Search Box for the file by name or keyword
2. Read the file content
3. Answer my question or summarize the key points
4. Note which file the answer came from

Best practices

Point to the right folder. If a search is too broad, name the folder or add a keyword so your assistant reads the file you mean.

Read-only by design. Box is for finding, reading, and summarizing. To create or change files, work in Box directly.

Troubleshooting

Can’t connect

  • Make sure you’re signing in to the correct Box account
  • Complete Box’s authorization screen and return to Town

Can’t find a file

  • Verify the file or folder exists and your Box account can access it
  • Try a keyword or metadata search instead of an exact name
  • Check that the content isn’t in a folder you don’t have access to

Can’t read a file

  • Very large files or unsupported formats may not read fully
  • Confirm your Box permissions allow viewing the file
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