Plans & Pricing

Town has plans for individuals, small teams, and whole companies. This page gives you the lineup and helps you pick — but the current, live prices and credit amounts always live at town.com/pricing and in Settings → Plan (town.com/settings/plan ).

Except where noted, the prices below are the billed-annually rate, shown per month; monthly billing is available at a slightly higher rate. Starter is billed monthly at $15/mo (no annual option). Credit amounts are per billing cycle and refill each cycle — see Credits & Usage.

Individual plans

Plan	Price / month	Monthly credits	Custom routines	Triggers	Overage
Free	$0	—	None	None (Weekly Briefing only)	No
Starter	$15/mo	1,250	2	Daily / scheduled only	No
Pro	$49/mo	5,000	Unlimited	All trigger types	Yes
Power	$99/mo	12,000	Unlimited	All trigger types	Yes
Power Plus	$199/mo	40,000	Unlimited	All trigger types	Yes

Free includes 30 chats per month and a 7-day Pro trial when you sign up (see Free Trial). Free doesn’t include custom routines or triggers — the only automated routine it runs is the Weekly Briefing. Starter is billed monthly.

A chat is one back-and-forth request to your Townie. Free is bounded by a monthly chat count instead of credits; paid plans drop the chat limit and meter usage in credits instead.

Team plans

Plan	Price / month	Credits	Billing
Team	$59 / seat / mo	6,000 per seat, pooled	Per seat
Team Plus	$149 / seat / mo	18,000 per seat, pooled	Per seat
Enterprise	Custom	Custom	Custom contract

Team credits are pooled across everyone on the team. See Team Billing & Credits for how seats, pooling, and consolidated billing work.

What are triggers, and why are they gated?

A trigger is what starts a routine automatically. Not every plan can use every trigger type:

Starter — schedule/daily triggers only. A routine can run on a schedule (at most once a day), but not on live events.
Pro and above — all trigger types, including new-email (event) and meeting-start (calendar) triggers.

Being on a paid team unlocks event and calendar triggers for team-owned routines, but a free team tier does not lift an individual member’s personal-plan limits. To run event/calendar triggers on your own account, you need Pro or higher (or a paid team plan).

Which plan is right for me?

Just trying Town out? Start on Free (or your 7-day Pro trial). Great for chatting with your Townie and light use.
One person who wants automation? Starter if a couple of daily routines is enough; Pro if you want live email/calendar triggers, unlimited routines, and overage headroom.
A power user running lots of automation? Power or Power Plus for the larger credit allotments and lower per-credit overage rates.
A small shop (e.g. 2 people)? A couple of individual Pro plans works, or move to Team to pool credits, share integrations and routines, and get one bill. See Teams.
A whole company or a heavy-usage team? Team Plus (3× Team’s per-seat credit pool) or Enterprise (custom). Email support@corp.town.com to talk through Enterprise.

Changing plans

Upgrade anytime from Settings → Plan. Upgrading starts a new billing cycle immediately and gives you the new plan’s full credit allotment.
Downgrade or cancel — see Cancellation & Refunds.
If a change is already scheduled, Settings → Plan shows it (“Switching to … on …”) with a Cancel downgrade button. On an individual plan you can still upgrade while it’s queued — upgrading replaces the scheduled change — but you can’t schedule a second downgrade until you cancel the first. On a team plan, plan switches in both directions stay locked until the scheduled change is canceled or takes effect.
If the card is declined, you stay on your current plan and can retry — see If a card is declined.

Credits & Usage — How credits work
Free Trial — Your 7-day Pro trial
Cancellation & Refunds
Teams and Team Billing & Credits