See it work: a routine built on your Gong calls
Clear my follow-ups before I log off
Set it up once. Approve the drafts.
Open Integrations in Town
Go to Integrations in your Town workspace (free to create) and find Gong.
Authorize the connection
Sign in to Gong when prompted. The connection is read-only — Town can read calls and transcripts, nothing more. Nothing to install or configure.
Put your calls to work
Done — follow-ups drafted, CRM updates held for your approval, and answers pulled from any transcript.
Routines that use Gong
Ready-made routines from the Town library, built on Gong. Install one and tailor it to how you work.
Just ask your Townie
Gong captures your sales calls. Town does the follow-through in your inbox, CRM, and docs.
“What did Acme say about budget in March?”
The exact wording from months of calls, in seconds.
“Catch the team up on the Northstar call.”
A Slack update or email, drafted from the transcript.
“What objections came up most this quarter?”
Analyzed across your calls, written up in Town's editor.
Gong integration FAQ
Town's Gong integration is a read-only connection to your Gong workspace. Your Townie can list calls, retrieve transcripts, and pull call data, then put them to work across your email, CRM, and docs. You authorize it from Town's Integrations page; no API keys or setup.
Town only reads Gong data when you (or a routine you configured) ask for it, and access is scoped to your account. Anything Town drafts from it — emails, CRM updates — waits for your approval. Read more about how Town approaches security.
No — the connection is read-only. Recording, coaching, and deal boards stay in Gong. Town acts on the calls elsewhere: drafted follow-ups, CRM updates, briefs, and docs.
Your calls and their transcripts. Under the hood these are Town's Gong tools: list calls, retrieve call transcripts, and get call data.
You need a Gong account with recorded calls, and a Town account — free to start. The Gong connection works on every Town plan.
Gong analyzes your sales calls — coaching, deal intelligence, forecasts. Town is an AI assistant that acts on them: the follow-up gets drafted, the CRM gets updated, and the next call gets prepped, across your whole stack.
What is Gong?
Gong is the revenue-intelligence platform that records and analyzes your team's sales calls — the system of record for what actually happens in every deal conversation.
Gong captures the conversation; Town does the follow-through. Connected, calls become drafted follow-ups, CRM updates, and briefs, wherever you work.
